Website.com.bn keeps 7 copies (restore points) of your data for the last 7 days. We store the backups on remote backup servers with multiple hard drives. The disks are connected to a hardware RAID controller and configured in RAID. The reason for that is simple. We don’t want to lose your web hosting account’s backups in case of a disk failure.
General overview and accessing backups
Our customers have access to their backups 24/7 via their control
panel cPanel. To start the restore process you will need to login to
cPanel and click on the R1soft Restore Backups icon which is under the Files section.
That will automatically log you in the backup server holding the backups of your web hosting account. On that page you will be able to see all available restore points for your account with the exact date and time when they were generated. To the right you will see 4 icons allowing you to perform specific actions.
- The first icon allows you to browse the files in your account and restore them. You can restore any file or directory in your account. You can also restore entire email boxes or separate e-mail messages.
- The second icon allows you to browse the databases in your account and restore any of them.
- The third icon gives you an option to download files or directories to your computer directly from the backup server.
- The fourth icon will restore the whole data of your account to an archive on the server.
How can I restore MySQL databases?
Restoring MySQL databases is pretty easy. It is similar to restoring files however you need to click on the second icon to browse the databases and restore one or more of them. Once you click on the Browse databases icon a new screen will load and you will see a list of the databases after you click on the arrow. Please see below.
Then you have to select the database you want to restore and click on the Restore Selected button to start the restore process. The process will take some time to complete depending on the size of
the database. Please be patient and if it takes more than 30 minutes
please contact us. Once the restore completes successfully you will see
the following.
