Knowledge Base

- Billing

• What methods of payment do you currently accept?
• Why do you have a minimum 3-month payment policy for web hosting, why not pay monthly?
• Is there any discount for paying annually?
• What happen if I don’t pay on time?
• When are invoices issued?
• Where can I change my Payment Method?
• Where can I view and print my invoice?
• How can I pay for the services online?
• Where can I see my service expiration date?
• Where can I change my billing information?
• Where can I see my current account balance?
• Do you store my credit / debit card details on your system?
• I am being charged the wrong amount
• I have a coupon, where do I apply it on?
• How can I apply my credit balance to the bill?
• Do you accept payment from unverified PayPal account?
• Is the discount coupon applicable for lifetime?
• If I pay before my account expires, will the renewal count from the expiration date or renewal date?
• Can I pay monthly?
• What currency does Website.com.bn use?
• How do I take up your free domain offer?
• For existing client placing new order
• Why I still receive payment reminders after payment sent?
• What should I do after making a bank payment / bank transfer?
• What billing cycle options do you offer?
• Do you accept payment by Western Union or Moneygram?