Client Center Home
Support
My Tickets
Knowledge Base
Submit a Ticket
Login
Support
/
Knowledgebase
Search
Account (29) »
How to backup and restore my account in cPanel?
What information you might need when transferring my account?
I forgot my cPanel password and my email address is no longer valid
How do I know if my footer rebate has been approved?
Billing (26) »
What methods of payment do you currently accept?
How can I apply my credit balance to the bill?
What billing cycle options do you offer?
What should I do after making a bank payment / bank transfer?
Common Issues (26) »
Why is there a discrepancy between my plan quota and cPanel stats?
Common HTTP errors: 100, 200, 300, 400, 500 series code
I get 403 Forbidden Error
Can you list all the Error Page Codes?
Control Panel / cPanel (78) »
Introduction to cPanel
SSH Access
SSL / TLS Status
ModSecurity
Databases (22) »
How to import a MySQL database in phpMyAdmin?
How to create and manage MySQL databases in cPanel
How do I get access to a MySQL database if I have lost the user password?
How can I backup or restore my databases?
DNS / Domain Names (54) »
Can I change my domain name halfway?
Explaining the different DNS records for domain name
10 tips for choosing the right domain name
The difference between Addon, Parked, and Subdomains
Emails (55) »
How to create email accounts in cPanel
How to link my email calendars and contacts to other devices?
Is it possible to create mail accounts for parked / addon domain?
What is SMTP?
Files / FTP (26) »
How to use Google cache to restore a web page?
How to setup and configure FTP accounts in cPanel
Common FTP Socket Errors
What configuration settings should I use in FTP application?
General (20) »
Do you offer support in other languages?
What is CAPTCHA?
Tell me more about the new PHP 7
What is the differences between hits, impressions and unique visitors?
Maintenance / Monitoring (17) »
How to check web disk usage in cPanel
Help! Google lists my website as harmful?
How to control search engines and web crawlers using the robots.txt?
How can I enable raw access logs in cPanel?
Pre-Sales (19) »
Can I access my account 24 hours 7 days?
Can I have a look at your Service Level Agreement (SLA)?
Do you have a demo account before I sign up?
I am asked to enter Company Identification Number when ordering certain domain names?
Security (20) »
How to change cPanel password
What is DDoS attack?
How can I keep my password safe and secure?
How a web hosting account can be infected by malware?
Servers (20) »
What is the difference between Linux and Windows web hosting and which should I choose?
Do you offer SSH Access?
Is url_fopen enabled on your servers?
Is PEAR provided on the server?
SSL Certificate (21) »
How to install SSL certificate (one domain) in cPanel
I get Modulus Mismatch Error when installing SSL
Can I upgrade or downgrade my SSL Certificate?
What are the different types of SSL certificates?
Starter Guide (14) »
Welcome to Website.com.bn!
1: Changing domain nameservers
2: Creating a Website
- Using the FTP
Tips and Preferences (26) »
How to change cPanel language
How to work with Meta Tags?
Should I use a sitemap on my website?
How do I setup a 301 redirection?
Web Design / Development (25) »
Do I have to supply my website content in digital-ready form?
Can I have a website that has this and that features?
How much deposit is required up front for web design?
I also need a logo. Can you create one as part of the web design?
Web Maintenance (16) »
Do unused monthly hours rollover to the next month?
What tasks are included and excluded in your maintenance plans?
Do I have to provide the content for updates or social media posting?
What if I need more web maintenance hours?
