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Account (29) »
How to backup and restore my account in cPanel?
How do I allow someone access to my cPanel account?
How do I know if my footer rebate has been approved?
I lost my welcome mail, where can I retrieve it?
Billing (26) »
What methods of payment do you currently accept?
How can I apply my credit balance to the bill?
What billing cycle options do you offer?
What should I do after making a bank payment / bank transfer?
Common Issues (26) »
Why is there a discrepancy between my plan quota and cPanel stats?
I get this error Warning: Cannot modify header information – headers already sent
I get 401 Unauthorized Error
I get register_globals is disabled Error
Control Panel / cPanel (78) »
Introduction to cPanel
Databases (22) »
How to create and manage MySQL databases in cPanel
I get MySQL Error message: Too many connections
I get MySQL Error - 1016 Cant open file: ...
Where can I find the technical documentation for PostgreSQL?
DNS / Domain Names (54) »
Can I change my domain name halfway?
I cannot view the WHOIS information for some domain names?
Where can I view my domain expiration date?
What is WHOIS and how do I know who own a domain?
Emails (55) »
How to create email accounts in cPanel
Where can I find my email configuration settings in Webmail?
How do I enable SPF and DKIM for my email account?
Is it possible to create mail accounts for parked / addon domain?
Files / FTP (26) »
How to setup and configure FTP accounts in cPanel
I get FTP error: 421 Too many connections
Tell me more about CHMOD file permissions
Default files and folders in a new account
General (19) »
Do you offer support in other languages?
The advantages of having a mobile-friendly website
What is the differences between hits, impressions and unique visitors?
Can I use my web hosting account for file storage?
Maintenance / Monitoring (17) »
How to check web disk usage in cPanel
Help! Google lists my website as harmful?
How to control search engines and web crawlers using the robots.txt?
How can I enable raw access logs in cPanel?
Pre-Sales (19) »
Can I access my account 24 hours 7 days?
Can I have a look at your Service Level Agreement (SLA)?
Do you have a demo account before I sign up?
I am asked to enter Company Identification Number when ordering certain domain names?
Security (20) »
How to change cPanel password
How do I know my website has been hacked
How a web hosting account can be infected by malware?
What can I do to prevent SQL injection hacking?
Servers (20) »
What is the difference between Linux and Windows web hosting and which should I choose?
How do I run a ping and tracert test?
Is PEAR provided on the server?
Can I know the most common web hosting server ports?
SSL Certificate (21) »
How to install SSL certificate (one domain) in cPanel
I get Modulus Mismatch Error when installing SSL
Can I upgrade or downgrade my SSL Certificate?
What are the different types of SSL certificates?
Starter Guide (14) »
Welcome to Website.com.bn!
1: Changing domain nameservers
2: Creating a Website
- Using the FTP
Tips and Preferences (26) »
How to change cPanel language
Is there any cPanel app I can download for my mobile devices?
How do I setup a 301 redirection?
How do I run my own CGI programs?
Web Design / Development (25) »
Do I have to supply my website content in digital-ready form?
Can I have a website that has this and that features?
How much deposit is required up front for web design?
I also need a logo. Can you create one as part of the web design?
Web Maintenance (16) »
Do unused monthly hours rollover to the next month?
What tasks are included and excluded in your maintenance plans?
Do I have to provide the content for updates or social media posting?
What if I need more web maintenance hours?