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What information you might need when transferring my account?
How do I know if my footer rebate has been approved?
How to backup and restore my account in cPanel?
I forgot my cPanel password and my email address is no longer valid
I lost my welcome mail, where can I retrieve it?
Do you accept payment from unverified PayPal account?
How can I pay for the services online?
What methods of payment do you currently accept?
What billing cycle options do you offer?
What should I do after making a bank payment / bank transfer?
Common Issues (26)
Why is there a discrepancy between my plan quota and cPanel stats?
Common HTTP errors: 100, 200, 300, 400, 500 series code
I get 403 Forbidden Error
Can you list all the Error Page Codes?
I made changes to my website but it is not appearing?
Control Panel / cPanel (78)
SSL / TLS Status
How to create and manage MySQL databases in cPanel
How to repair a broken MySQL database in cPanel
How to import a MySQL database in phpMyAdmin?
How can I restore my databases from R1Soft?
How to merge 2 MySQL databases?
DNS / Domain Names (54)
Can I change my domain name halfway?
Do I really need to setup domain WHOIS privacy
Will my free domain name still be free after 1 year?
How to ping my nameservers using command prompt?
The difference between Addon, Parked, and Subdomains
Is it possible to create mail accounts for parked / addon domain?
The most common email problems and how to solve them
How to sync my email accounts with Outlook.com or Hotmail?
I get error: The attempt to read data from the server failed
How to create email accounts in cPanel
Files / FTP (26)
How to setup and configure FTP accounts in cPanel
What configuration settings should I use in FTP application?
How to use Google cache to restore a web page?
Tell me more about CHMOD file permissions
Common FTP Socket Errors
How can I delete the default under construction page?
What is the differences between hits, impressions and unique visitors?
What is CAPTCHA?
Tell me more about the new PHP 7
Can I use my web hosting account for file storage?
Maintenance / Monitoring (17)
How to check web disk usage in cPanel
Help! Google lists my website as harmful?
How can I enable raw access logs in cPanel?
How to control search engines and web crawlers using the robots.txt?
My website is displaying errors. Are there any error logs available?
I am asked to enter Company Identification Number when ordering certain domain names?
Can I access my account 24 hours 7 days?
Can I have a look at your Service Level Agreement (SLA)?
Do you have a demo account before I sign up?
I try to register a domain but my domain extension is not listed?
How to change cPanel password
What is DDoS attack?
How can I keep my password safe and secure?
How to protect yourself against fraud and phishing attacks?
How a web hosting account can be infected by malware?
What is the difference between Linux and Windows web hosting and which should I choose?
Is url_fopen enabled on your servers?
Is PEAR provided on the server?
Do you offer SSH Access?
Can I know the most common web hosting server ports?
SSL Certificate (21)
How to install SSL certificate (one domain) in cPanel
I get Modulus Mismatch Error when installing SSL
Can I upgrade or downgrade my SSL Certificate?
What are the different types of SSL certificates?
What is the advantages of SSL Certificate?
Starter Guide (14)
1: Changing domain nameservers
- Using the FTP
Welcome to Website.com.bn!
2: Creating a Website
- Using the File Manager
Tips and Preferences (26)
How to change cPanel language
How to work with Meta Tags?
Should I use a sitemap on my website?
How do I setup a 301 redirection?
How do I run my own CGI programs?
Web Design / Development (25)
Do I have to supply my website content in digital-ready form?
Can I have a website that has this and that features?
How much deposit is required up front for web design?
I also need a logo. Can you create one as part of the web design?
I need a website developed in last minute, is this possible?
Web Maintenance (16)
Do unused monthly hours rollover to the next month?
What tasks are included and excluded in your maintenance plans?
Do I have to provide the content for updates or social media posting?
What if I need more web maintenance hours?
My website will not get hacked under your web maintenance plan right?