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Account (29)
What information you might need when transferring my account?
How do I know if my footer rebate has been approved?
How to backup and restore my account in cPanel?
I forgot my cPanel password and my email address is no longer valid
I lost my welcome mail, where can I retrieve it?
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Billing (26)
Do you accept payment from unverified PayPal account?
How can I pay for the services online?
What methods of payment do you currently accept?
What billing cycle options do you offer?
What should I do after making a bank payment / bank transfer?
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Common Issues (26)
Why is there a discrepancy between my plan quota and cPanel stats?
Common HTTP errors: 100, 200, 300, 400, 500 series code
I get 403 Forbidden Error
Can you list all the Error Page Codes?
I made changes to my website but it is not appearing?
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Control Panel / cPanel (78)
IP Blocker
Cloudflare
Awstats
Site Software
SSL / TLS Status
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Databases (22)
How to create and manage MySQL databases in cPanel
How to repair a broken MySQL database in cPanel
How to import a MySQL database in phpMyAdmin?
How can I restore my databases from R1Soft?
How to merge 2 MySQL databases?
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DNS / Domain Names (54)
Can I change my domain name halfway?
Do I really need to setup domain WHOIS privacy
Will my free domain name still be free after 1 year?
How to ping my nameservers using command prompt?
The difference between Addon, Parked, and Subdomains
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Emails (55)
Is it possible to create mail accounts for parked / addon domain?
The most common email problems and how to solve them
How to sync my email accounts with Outlook.com or Hotmail?
I get error: The attempt to read data from the server failed
How to create email accounts in cPanel
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Files / FTP (26)
How to setup and configure FTP accounts in cPanel
What configuration settings should I use in FTP application?
How to use Google cache to restore a web page?
Tell me more about CHMOD file permissions
Common FTP Socket Errors
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General (20)
How can I delete the default under construction page?
What is the differences between hits, impressions and unique visitors?
What is CAPTCHA?
Tell me more about the new PHP 7
Can I use my web hosting account for file storage?
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Maintenance / Monitoring (17)
How to check web disk usage in cPanel
Help! Google lists my website as harmful?
How can I enable raw access logs in cPanel?
How to control search engines and web crawlers using the robots.txt?
My website is displaying errors. Are there any error logs available?
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Pre-Sales (19)
I am asked to enter Company Identification Number when ordering certain domain names?
Can I access my account 24 hours 7 days?
Can I have a look at your Service Level Agreement (SLA)?
Do you have a demo account before I sign up?
I try to register a domain but my domain extension is not listed?
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Security (20)
How to change cPanel password
What is DDoS attack?
How can I keep my password safe and secure?
How to protect yourself against fraud and phishing attacks?
How a web hosting account can be infected by malware?
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Servers (20)
What is the difference between Linux and Windows web hosting and which should I choose?
Is url_fopen enabled on your servers?
Is PEAR provided on the server?
Do you offer SSH Access?
Can I know the most common web hosting server ports?
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SSL Certificate (21)
How to install SSL certificate (one domain) in cPanel
I get Modulus Mismatch Error when installing SSL
Can I upgrade or downgrade my SSL Certificate?
What are the different types of SSL certificates?
What is the advantages of SSL Certificate?
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Starter Guide (14)
1: Changing domain nameservers
- Using the FTP
Welcome to Website.com.bn!
2: Creating a Website
- Using the File Manager
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Tips and Preferences (26)
How to change cPanel language
How to work with Meta Tags?
Should I use a sitemap on my website?
How do I setup a 301 redirection?
Is there any cPanel app I can download for my mobile devices?
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Web Design / Development (25)
Do I have to supply my website content in digital-ready form?
Can I have a website that has this and that features?
How much deposit is required up front for web design?
I also need a logo. Can you create one as part of the web design?
I need a website developed in last minute, is this possible?
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Web Maintenance (16)
Do unused monthly hours rollover to the next month?
What tasks are included and excluded in your maintenance plans?
Do I have to provide the content for updates or social media posting?
What if I need more web maintenance hours?
My website will not get hacked under your web maintenance plan right?
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