Use the Track Delivery interface to review email delivery attempts. You can also use this feature to trace an email's delivery route. For example, use this feature if you need to locate problems with email delivery.
(Home >> Email >> Track Delivery)
This interface displays reports about email message delivery attempts from your account and allows you to trace message delivery routes. You can also use this feature to trace an message's delivery route, which can help you to identify message delivery issues.
By default, this interface lists the 250 most recent message delivery failures to and from your cPanel account's mailboxes.
To view the status of message delivery attempts, perform the following steps:
Enter a recipient email address in the Search text box.
The system sorts your query's results into the following columns:
The system retains this data for the amount of days that you specify for the The interval, in days, to retain Exim stats in the database (Minimum: 1; Maximum: 365,000) option in the Stats and Logs section of WHM's Tweak Settings interface (Home >> Server Configurations >> Tweak Settings).
To filter the records by result, select any of the following checkboxes:
You can also select the maximum number of results to display from the Max Results By Type menu.
To select the columns that you wish to display or hide in the Delivery Report table, click Table Options (). A new window will display.
From the Table Options window, select or deselect the checkboxes for the following column headers:
This diagram displays the sent email's delivery route from its source to its destination. Under the Legend heading, the following four icons display:
Each icon displays information about the message's delivery path.