Web Disk

September 11, 2017     0 comments

Use the Web Disk feature to access to your website's files as if they were a local drive on your computer.

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Use the Web Disk interface to manage your Web Disk accounts. The Web Disk utility allows you to manage and manipulate files on your server in multiple types of interfaces (for example, your computer, mobile device, or certain types of software). You can choose a more familiar interface that makes file management tasks easier to complete.

Main Web Disk Account

Note: You cannot delete this Web Disk account.

By default, the system creates a Web Disk account for your cPanel account, and sets your home directory as the Web Disk location. This account uses the same login information as your cPanel account and can access all of the files in your home directory.

  • To access these files, click Access Web Disk.
  • To enable or disable Digest Authentication, click Enable Digest Authentication or Disable Digest Authentication, respectively. For more information, read the Web Disk and Digest Authentication section below.

Create an Additional Web Disk Account

You can create additional Web Disk accounts to access the home directory or any subdirectory under the home directory.

To create an additional Web Disk account, perform the following steps:

  1. Enter the desired account information in the available text boxes.
    • If your account includes multiple domains, you can select a domain or subdomain from the Domain menu.
    • Enter and confirm the new password in the appropriate text boxes.


      • The system grades the password that you enter on a scale of 100 points. 0 indicates a weak password, while 100 indicates a very secure password.
      • Some web hosts require a minimum password strength. A green password Strength meter indicates that the password is equal to or greater than the required password strength.
      • Click Password Generator to generate a strong password.

      Important: The password must contain at least five characters.

  2. Select a Permissions setting:
    • Read-Write — This setting grants this account access to all of the operations inside the directory.
    • Read-Only — This setting only grants this account access to read, download, and list the files inside the directory.
  3. If you use Windows® Vista, Windows® 7, or Windows® 8, select Enable Digest Authentication.


    • You do not need to enable Digest Authentication if the domain uses a signed SSL certificate.
    • For more information, read the Web Disk and Digest Authentication section below.

  4. Click Create.

Manage Additional Web Disk Accounts

The Manage Additional Web Disk Accounts table displays the following information for all of the additional Web Disk accounts that you create:

Web Disk and Digest Authentication

When you change the usernames of Web Disk accounts that use Digest Authentication, you must reenable it. The /etc/digestshadow file stores the usernames of Web Disk accounts that use Digest Authentication in a password hash. When you change the account username, the system removes the password from the file.

Important: Updates to a Web Disk account's associated domain also change the account's username and will disable Digest Authentication.

You must enable Digest Authentication if you use Windows® Vista, Windows® 7, or Windows® 8, or Windows® 10 and you access Web Disk over a clear text, unencrypted connection. You do not need to enable Digest Authentication if you meet the following conditions:

  • The domain has an SSL certificate that a recognized certificate authority signed.
  • You can connect to Web Disk with SSL over port 2078.

  • If you use Windows® 7, a discrepancy may exist between the amount of disk space that the system reports and the amount of disk space that is actually available. This happens because the WebDAV protocol, which Web Disk uses, cannot query a server's disk capacity. For more information, read Microsoft Support's article about this problem.

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