Web Maintenance Services
Maintenance Service Overview
Our web maintenance plans are best suited for organizations that do not have designated IT staff to manage their website due to budgeting or workload. To summarize the services in a simple sentence, we will manage, update, enhance, backup and repair your website at a low monthly price, thereby allowing you to focus on other more important aspects of your business.
All essential tasks are covered to ensure your website is properly cared for and managed. The tasks include, but are not limited to:
Content. Adding, updating or deleting any texts, pictures, videos, news/events, links, files and documents on your website (content is to be provided from your side)
Pages. Adding, updating or deleting new pages for the website
Social Media. Social media postings (Twitter, Facebook, Instagram, etc) for Rail (up to 3 platforms) and Aero plan (5 platforms) subscribers
Free Website Consultation. Technical consultation (physical meeting) for Cart (1 times a year), Rail (2 times) and Aero plan (up to 3 times a year) subscribers
File Backups. Monthly files and databases backup for Cart and weekly backup for Rail and Aero
Technical SEO. Optimizing file names and URLs, updating meta tag, sitemap generation and search engine submissions
Minor Graphics Change. Changing colors, text size, fonts, logo, CSS or page layouts
Script Updates. Update software version (such as WordPress) and other third-party plugin patches on the website
cPanel Management. Manage email accounts, databases, domain and files through your webhosting cPanel account
Tuneups / Optimization. Fix broken links, optimize database, file and image sizes, enhance page loading speed and clean out spam
Website security. Protection against spams, hackers and other intrusion attacks, regular virus / malware check, and restore hacked site
Error Monitoring. Daily Monitoring of your website for downtime, issues or other alerts
Traffic Report. Monthly compilation on traffic statistics and details of visitor information
Our web maintenance plans however, cannot be used for the following tasks:
Staff IT Training. We cannot train your staff how to design the website, how to use Microsoft Office, how to do programming, or conducting lessons for other IT expertise
Website Redesign. You cannot use the services for heavy graphics design or for a total makeover of your website
Application Development. We cannot develop new apps for your website. Anything that involves major programming changes will require a new, separate service
Copywriting. We don’t write content or articles for website. It has to be provided from your side
Online Marketing. You can advertise your website in Facebook, Google Adwords or other platforms, but that would be under your own expenses
From time to time work requests are going to fall within the “gray area”. In such cases, requests will be considered on a case-by-basis, and Website.com.bn will make every effort to accommodate them and to work with you to ensure the projects are handled quickly and appropriately.
How It Works
We love to simplify everything. It is very easy to work with us. Period. The 4 steps below sum up everything.
1. Order Our Plan
Choose one of our maintenance plans that best fit your needs. You can upgrade or downgrade the plan at the end of every billing cycle.
2. Request Changes
Send your requests anytime through the Client Center, email or IM messages. We will get the jobs done within reasonable timeframe.
3. Review and Approve
We will let you know once the work is completed so you can review the changes to ensure everything is up to your satisfaction.
4. Done!
As soon as you approve the changes it will go live on the website. We also backup everything just in case you change your minds.