I get 503 Server Unavailale Error

  • September 11, 2017
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The server received an invalid response from another server it was accessing while attempting to load the web page or fulfill another request by the browser.

Why does it appear?

The reasons of this error are almost the same as for 502 error. The difference is that unlike 502 error where the invalid response was received from the server, the response was not received at all within a specific time frame. Thus, the request timed out stating that server is unavailable. It can also happen during the highest load peaks, where Apache is not able to process the amount of requests and put them into a queue.

Since the error is in 90% of cases connected with the server load, and all services are monitored, our support team will be notified about the issue right away and is able to resolve it within 10-30 minutes. Other possible reason might be that the script in your account requires more time to execute than it is configured on the server by default.

Solution: Check our social media pages or contact our support team to ensure the server is up and running. If the server’s performance is normal, most probably one of your scripts requires more time to execute. The solution for this case is to increase PHP time limit for script execution. It can be done in the php.ini file by increasing max_execution_time value. The optimization of a script performance is the second way of fixing the issue.


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