Client Center Home
Submit a Ticket
Subcategories of Pre-Sales
- Pre-Sales (19) »
Can I access my account 24 hours 7 days?
I wish to transfer my web hosting to you, but the current host own my domain name
Can I upgrade or downgrade my webhosting account anytime?
How long will it take to activate my account?
I wish to transfer my web hosting to you, what should I do?
Will you transfer my accounts?
How long does it take for you to respond to a ticket?
I already have a domain. Can I use it with your webhosting?
Can any website be transferred to you?
Do you offer uptime guarantee?
Can I have a look at your Service Level Agreement (SLA)?
Where are you registered and can I see your business certificate?
Do I need to sign any written agreement to use your services?
I’m not a resident of Brunei. Can I still sign up?
Can I test your hosting services. Is a free trial available?
I try to register a domain but my domain extension is not listed?
I am asked to enter Company Identification Number when ordering certain domain names?
Do you have a demo account before I sign up?
Explain more about Manage a Domain Yourself in the order form?