We would like to congratulate you on starting your online presence and thank you for choosing our services for that.
A web hosting account is a powerful tool for you to use not only in building
and managing your website, but also for email, web applications, and
much more. Now that you are here, let's get started!
Once the order is completed, depending on your payment method it may take up to 24 hours (or more for cheque) for a hosting account to be activated. To speed up the process, you can text us on instant messenger right after a payment has been made. Upon activation our system will send you a Welcome Mail with all the login details and account basics. Make sure you also check the Spam/Junk folders for it. You can however, login your Client Center instantly.
While waiting for your welcome mail please proceed to Step 1 on the next page. Skip to Step 2 if you register your domain name with us.
What is the difference between cPanel and Client Center?
cPanel allows you to manage your website. This includes:
Creating and uploading files using the File Manager
... and much, much more!
Below is a screenshot of how your cPanel looks like:
What cPanel does not allow you to do is billing-related tasks.
This is where your Client Center comes into play. Your Client Center allows you to:
Register new domain names
Update Domain Whois details
Generate and view Invoices
... and much, much more!
Below is a screenshot of how your Client Center looks like:
It is possible to login your cPanel from your Client Center. To the right of your package details, click on the Actions button where you will find an option to Login to cPanel.
Can any website be transferred to you?
Most of the time, yes. Transferring a website however, is an intricate process, so we therefore advise that you contact us first to discuss your individual circumstances before cancelling your existing service. Please note that we utilize Linux servers so websites running on ASP, ASP.NET and MSSQL might not work properly with us.
We also cannot make the transfer if your hosting providers do not allow access
to your website files (typically by FTP) and/or databases and/or the
data in those databases. Unfortunately, without access, we cannot copy
and transfer your site.
I try to register a domain but my domain extension is not listed?
The domain availability search at our homepage is a universal domain search engine. It will search from over 1,000 domain extensions but only these are currently being offered by us for registration.
This doesn't mean you will be limited to our range of domain extensions however, you can use any domain with our web hosting packages. It is possible to proceed with the order even if the domain extension is not listed on our pricing page.
When placing your order, if you don't see your domain extension on the list simply scroll down to the heading Manage a Domain Yourself. Enter the full domain name there. Once you sign up you will need to point your domain to our nameservers.
We are constantly reviewing the domain pricing structure and integrating new registrar plugins. Our choices of domain extensions will only keep on expanding.
I just signed up, what should I do?
Welcome to Website.com.bn!
After signing up with us, you will receive an invoice notification email. If you have selected a manual payment method, please proceed to make the payment with the details here.
Once the payment is processed and the account activated, you will receive your welcome email, which includes your Login Information and other details necessary to help you get started. When you receive this
email, your hosting account is ready for use. Your account status in the Client Center should change from Pending to Activeby now.
If you registered a new domain name when you signed up with us, you will also receive a Registration Confirmation email advising you that your domain name will soon be active.
Domain Name Propagation
A period of up to 72hours (usually much less) may be necessary for your new domain
name information to be propagated to the internet servers around the
world. In the meantime, you can access your hosting account using the
instructions included in your welcome email and start setting things up.
If you are changing the nameserver (DNS) entries on an existing domain name, it will also take 24 to 72 hours for the new entries to go into effect. To know more about DNS Propagation, click here.